Industries

Healthcare & dental practices

Healthcare IT carries weight other industries don't: protected health information, audit trails, business associate agreements, breach reporting timelines, and electronic health record systems that don't tolerate downtime. We work with practices that need this handled properly, not just claimed in a marketing line.

What's different about this industry

The actual issues. Not the generic ones.

HIPAA without the hand-waving

A signed BAA is the floor, not the ceiling. We implement the technical safeguards the HIPAA Security Rule actually requires — encryption, access controls, audit logging, automatic logoff, documented risk analysis. And we keep the documentation that proves it.

EHR uptime and integration

Whether you're running Dentrix, Eaglesoft, Open Dental, Athenahealth, eClinicalWorks, or something custom — your practice stops when the EHR stops. We treat it as a tier-one system: monitoring, performance tuning, vendor coordination, backup verified independent of the vendor.

Imaging, devices, and the long tail

Digital sensors, intraoral cameras, panoramic units, ultrasound, lab equipment — most of it runs on aging Windows boxes with vendor-locked configurations. We segment these properly, keep them patched where vendors allow, and isolate them where they don't.

Phishing targeted at clinical staff

Phishing emails impersonating insurance companies, the EHR vendor, or "the doctor" are common. We run quarterly training tuned for clinical staff, with simulations that match what attackers actually send.

Run a business in this space? Let's compare notes.

Free 30-minute call. We'll talk through what you're running today and tell you where we'd start.