iKON Technology

Cloud & Microsoft 365

Get more out of 365.

Most businesses buy Microsoft 365 and use a fraction of what they paid for. We deploy the full stack — Teams, SharePoint, Intune, Defender — and manage it so it stays secure and actually works.

What we run, continuously

  1. 01Monitor

    Endpoints, servers, and network under continuous monitoring, with alerts routed to a person.

  2. 02Maintain

    Operating systems and third-party software kept current on a scheduled cycle.

  3. 03Respond

    Tickets triaged and worked by the same team that knows your environment.

  4. 04Review

    A standing look at what changed, what broke, and what to do about it next.

Microsoft 365 licensing and deployment

We select the right licensing tier for your team, handle the tenant setup, migrate mailboxes and data, configure security baselines (MFA, Conditional Access, Defender for Business), and train your staff on what changed. Whether you're coming from Google Workspace or an on-prem Exchange server, the migration is planned and tested before it happens.

Ongoing M365 management

License adds and removes, new employee onboarding, Teams configuration, SharePoint permissions, Intune device enrollment. We handle the admin layer so your team doesn't spend hours in the 365 portal.

Azure and hybrid infrastructure

Moving a server workload to Azure, setting up a hybrid identity with Azure AD (Entra ID), or migrating from on-prem file shares to SharePoint — we've done it and we can scope the right path for your size and budget. Not every workload belongs in the cloud; we'll tell you honestly when it doesn't.

Security within the Microsoft stack

Microsoft 365 Business Premium includes Defender for Business, Intune, and Azure AD P1 — tools that most SMBs pay for but don't use. We activate and configure them. Conditional Access policies alone eliminate a large class of credential-based attacks.

Common questions

Which Microsoft 365 plan should we buy?

It depends on your headcount and security needs. Most SMBs land on Business Basic (email + Teams + SharePoint, no desktop apps) or Business Premium (full desktop apps + Defender + Intune). We scope it at the assessment — the price difference between tiers is usually less than the cost of the security tools you'd have to buy separately.

How disruptive is an email migration?

With planning, not very. We run migrations on a weekend or off-hours, test thoroughly before cutover, and keep the old mailboxes accessible during a transition window. Most teams are back at full capacity Monday morning.

Can you migrate us from Google Workspace to Microsoft 365?

Yes. Gmail, Drive, and Calendar all migrate to the equivalent Microsoft services. We handle the data move and DNS reconfiguration.

Do you resell Microsoft licenses directly?

Yes — as a Microsoft Cloud Solution Provider (CSP), we can bill licenses directly through us with consolidated monthly invoicing alongside your managed services.

What's Intune and why does it matter?

Intune is Microsoft's mobile device management (MDM) platform. It lets you enforce security policies on every device that accesses company data — including personal phones. Wipe a lost device, enforce disk encryption, require a PIN. It ships in Business Premium; we just have to turn it on.

Ready to talk cloud & microsoft 365?

Book a free 30-minute call. We walk through your current environment, spot the gaps, and tell you exactly what we would change.